We do not accept returns or exchanges unless the item you purchased is damaged or spoiled upon arrival. If you receive a damaged or spoiled product, please contact us immediately at orders@soelderberrygood.ca with the following information:

1. Your name and order

2. Photos of the damaged product

3. Contact information

We will review your request and contact you if further details are required. If you are eligible for a refund, we will issue the refund using the original method of payment.